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Frequently Asked Questions
How long until I receive my order?
How do I track my order?
What is your return policy?
We're committed to your total satisfaction. You may return your items within 30 days of their delivery. Please follow the instructions below.
- Returns must be in brand new condition.
- Items must be returned in their original packaging.
- Items must include all parts, pieces, and manuals.
- Items cannot be assembled or used in anyway.
Please note: failure to meet one or more of these qualifications may result in a reduced refund, or your return may be refused completely with no refund issued.
Restocking fees are typically not applied, however, in some cases a restocking fee not to exceed 30% will be withheld from your returned merchandise total. Shipping costs are non-refundable
How will you ship my order?
We ship your order using the fastest, safest, and most reliable method possible. We have established strong relationships with some of the best delivery companies nationwide. When your order ships, we will notify you via email, included in your email will be a tracking number for your shipment. We encourage you to track your package online. Most shipping companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment.